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Clear Terms Before Your Account Opens

Clear account terms, privacy controls and India access rules sit here before you open your account and enter the lobby.

Local law appliesPrivacy choicesCookie controlsAccount terms

India Legal Posture In One Place

matchexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Legal page sets out how matchexch treats account access, personal data, wallet records, cookies, content rights and requests from you in India. Opening an account is subject to our terms, identity checks and the law that applies where you are located. If a state or

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local rule does not allow access, we may restrict entry, pause account use or ask for extra checks. Payment references such as UPI, Paytm and PhonePe are recorded for verification, dispute handling and accounting duties, not for public display. We may update this page when law,
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product settings or operational duties change; continued use after a change means you accept the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Three Legal Contact Paths

Legal questions should reach the right team without you repeating the same details across chats.

Account terms desk Write to us when you want a clause explained, need a copy of the account terms, or believe a restriction was applied incorrectly under local law. We answer with the account record used for the decision.

Privacy request channel Use this route for access, correction or deletion requests covering profile details, device data, cookie choices and wallet records. We may ask for identity checks before changing or releasing data tied to your account.

Wallet dispute help Contact us with UPI, Paytm or PhonePe reference IDs when a legal or record-keeping question involves a deposit, withdrawal or reversed entry. We compare the account ledger with payment processor confirmations before replying.

DATA CARE

Six Ways We Handle Legal Records

Our legal handling is built around records we can verify: your profile, login history, cookie choices, device signals, wallet ledger and messages to support.

Profile data

We keep the name, mobile number, email and account identifiers you provide so we can run checks, respond to requests and link legal decisions to the right account. Correction requests are handled after identity confirmation.

Cookie choices

Cookies help us remember session status, security signals and language choices. You can clear them through your browser, though some account checks may need a fresh login before the lobby or wallet can load.

Account security

Login attempts, device changes and unusual wallet activity are logged to protect your account record. If we see risk signs, we may pause certain actions while we confirm that the request comes from you.

Retention periods

We keep records only for operational, accounting, dispute and legal needs. Some wallet and identity entries may stay longer than chat messages because payment checks and lawful requests often require older transaction trails.

Change requests

You can ask us to correct profile details, update contact data or explain a record linked to your account. We may decline changes that would hide payment history, security events or unresolved legal matters.

Access boundaries

Access depends on local law and is available where local law permits. If a location check, identity check or legal duty prevents access, we explain the account effect and any next step available to you.

Legal Questions Before You Join

This section answers the account-law questions we receive most often before you open an account or ask us to change a record. The replies focus on rights, data use, access limits and contact routes, not game rules or promotions. If your case involves a court order, regulator request or payment dispute, send the document reference so we can route it correctly.

Account access depends on local law and is available where local law permits. We may ask for age, identity and location checks, and we can restrict access if a rule in your area requires it.

We collect account details, contact data, login records, device signals, wallet references and messages you send us. These records help us verify your request, keep the ledger accurate and meet legal or accounting duties.

Yes. Send the correction request through the privacy channel with the current detail, the correct detail and proof that links the account to you. We may keep older entries where law or disputes require them.

Wallet references are kept as account records for verification, reconciliation, dispute handling and lawful requests. We do not display your full payment details publicly, and internal access is limited to teams that need the records.

Cookies do not remove your rights, but they help us keep sessions, security checks and preferences working. You can clear cookies in your browser, then log in again if an account check is required.

Use the privacy request channel and include your account email or mobile number. We assess deletion requests against payment records, security events, disputes and legal duties before confirming what can be removed.

We update this page when our duties, account process or local law position changes. If you continue using the account after an update, the revised terms apply from the stated update point.

Clear Terms Before Your Account Opens

Three Legal Contact Paths

Six Ways We Handle Legal Records

Profile data

Cookie choices

Account security

Retention periods

Change requests

Access boundaries

Legal Questions Before You Join

01 Who can open an account with matchexch in India?

02 What personal data do you collect for legal purposes?

03 Can I ask for my account data to be corrected?

04 How are UPI, Paytm and PhonePe records treated?

05 Do cookies affect my legal rights on the site?

06 How do I request deletion of my account data?

07 What happens if legal terms change later?

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